Rachel Sousa

Shipping Methods

  • Shipping is free for shipment within the continental United States.
  • Original works of art are shipped and packaged via UPS or FedEx Ground.
  • Please allow 14-21 business days from the date of your to your delivery date.
  • Once your order is shipped we will email you a tracking number.
  • It is important to include an accurate phone number, in case the shipping carrier needs to contact you. 


Returns or Exchanges of Art

  • Purchases must be returned within 7 days from the date of delivery. 
  • Returns must arrive in the same exact condition as when they left.
  • Returns must include all original packaging.
  • If returns arrive after 7 days, from the date of delivery, you will not be eligible for a credit and you must pay for the shipping back to the original delivery address.
  • Please note, there is no exception to this policy.  




Damage During Shipping

  • In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection.
  • The refund will be issued by the shipper and not Rachel Sousa.
  • Please note, there is no exception to this policy.